Taking on new clients for this quarter

Your accounts team, without the hiring. Outsourced accounts assistant services in Singapore

Before you add an accounts assistant to your headcount, outsource the work to Balancewell. We issue your invoices, upload your bills and reconcile your bank in Xero, for one monthly service fee.

One monthly feeNo recruitmentNo leave gaps
All October payments matched
(02 — Sound familiar?)

You need an accounts assistant. Hiring one is the hard part.

The invoicing, bills and bank work still has to be done every week. A full-time hire means salary and employer costs, recruitment, leave cover, and starting over when they resign.

PROBLEM 01

Invoices go out late, so cash comes in late

Jobs finish, but invoices wait until someone has time. Customers then pay late because nobody sent a statement.

FixedInvoices issued within 2 working days, and a statement of account to every customer each month.
PROBLEM 02

Nobody knows which payments came in

Money lands in the bank without a clear reference, and you can't tell which invoices are still open.

FixedEvery payment matched to its invoice each week, with an overdue list sent to you.
PROBLEM 03

Your accounts person resigns, and it all stops

Recruiting, training and covering leave take weeks. Meanwhile invoices and bills pile up.

FixedAn outsourced team with written procedures, so the work never depends on one person.
(03 — What we do for you)

Outsourced accounts assistant services, done for you.

Invoicing, accounts receivable, statements of account, supplier bills and bank reconciliation in Xero for Singapore SMEs. Choose the parts you need. Every client starts with a free call and a written proposal.

/01

Invoicing & Receivables

Get paid on time
  • Invoices issued in Xero from your job sheets, POs or delivery orders
  • Progress claims and credit notes
  • Monthly statement of account to each customer
  • Weekly overdue list so you know who to chase
Most requested
/02

Supplier Bills & Payables

Nothing paid late or twice
  • Supplier bills and receipts uploaded and coded
  • Duplicate and missing bill checks
  • Due-date list before each payment run
  • Supplier statement checks
Weekly or monthly
/03

Bank Reconciliation

Every dollar accounted for
  • All bank and card accounts reconciled
  • Customer payments matched to invoices
  • Partial payments and bank charges sorted
  • Unidentified receipts followed up
Every month
/04

Payroll & Claims Support

Accurate every pay run
  • Monthly payroll preparation
  • Overtime and allowance checks
  • Staff expense claims
  • Payroll journals in Xero
Add-on
/05

Xero Setup & Part-time Office Manager

Systems and admin in order
  • Xero setup, bank feeds and clean-up
  • Catch-up of past months
  • Office processes and SOPs
  • Vendor and document admin
On request
(04 — Why outsource)

Hand it over. Keep it running.

Instead of recruiting, training and covering for an accounts assistant, hand the work to a team that already knows how to do it.

One monthly feeSimple

A fixed monthly service fee for the work you choose. No recruitment, payroll or extra headcount to manage.

No leave or MC gapsAlways on

Invoices, bills and reconciliation continue when someone is on leave or unwell.

No starting overContinuity

Written procedures for your account, so the work never stops when someone resigns.

You receive a written proposal with a fixed monthly fee after a free call, based on how many invoices, bills and bank accounts you have.

(05 — What you get)

Clear records, every week.

What you and your customers receive from us. On your free call, we'll show you full samples.

statements / client-a-oct-2026.pdf
Statement of account · Client A Pte Ltd · 31 Oct 2026DateDueBalance
INV-101802 Aug01 Sep2,350.00
INV-103112 Sep12 Oct3,480.00
INV-104218 Oct17 Nov2,570.00
Payment received, thank you24 Oct—(1,000.00)
Total due7,400.00
Note: INV-1018 is 60 days overdue. A reminder went to the customer with this statement, and it is on your overdue list this week.

Sample screens with illustrative figures. Yours use your own customers, suppliers and accounts.

10+years in finance & operations
3industries: construction, facilities, marine
1point of contact for your books
2 daysto issue an invoice after the job
(06 — How we work)

Four clear steps. Then every month, on time.

i.

Free call

Twenty minutes on how your books and admin run today, and what's not working.

Free · 20 min
ii.

Written proposal

Scope and a fixed monthly fee in writing. The price only changes if your volume or scope does.

Within 2 business days
iii.

Onboarding

Access to Xero and bank feeds, a catch-up if needed, and your weekly checklist agreed.

1–3 weeks
iv.

Weekly and monthly routine

Invoices, bills and reconciliation on a fixed schedule, with one person accountable.

Every month
(07 — Why Balancewell)

Experience from inside the business.

Our team has more than ten years running finance and operations for Singapore companies in construction, facilities management and marine services. We have issued the invoices, chased the payments and closed the books ourselves, so we know how a late invoice turns into a cash problem.

10+ yearsfinance, operations & admin
Management accountingevery account reviewed
Xeroinvoicing, reconciliation, month-end
Progress claimsconstruction & project billing
(Beyond the books)

When the problem is the process, we build the fix.

Claims on WhatsApp, approvals on paper, invoices in someone's inbox. We also build simple workflow apps and AI assistants that put that work in one place.

Ask about apps
(FAQ)

Questions clients ask first.

What does an outsourced accounts assistant do?
We handle the routine accounts work a company would hire an accounts assistant for: issuing invoices, sending statements of account, matching customer payments, uploading supplier bills and reconciling bank accounts in Xero, every week.
Do you work with companies outside Singapore?
Yes. We work remotely in Xero, so your location doesn't matter. We agree reporting dates in your time zone and can quote in your currency.
Which accounting software do you use?
We work in Xero. If you're on spreadsheets or another system, we can set up Xero and move your records across as part of onboarding.
Do you contact our customers?
We send invoices and statements of account in your company's name. Payment reminders on your behalf are available if you want them. You stay in control of any calls about disputes.
Do you handle our money?
No. We work with read-only bank access and your accounting system. You approve and make all payments yourself.
How do you charge?
A fixed monthly fee based on how many invoices you issue, how many supplier bills you receive and how many bank accounts you have. After a free call, you get a written proposal.
Why outsource instead of hiring an accounts assistant?
You get the work done without recruiting, training or covering leave. You pay one monthly service fee for the work you choose, and your accounts keep moving when someone is away or leaves.
Who actually does the work?
You have one point of contact responsible for your books. Every month-end close is reviewed by our management accountant before it reaches you.
How do you keep my data safe?
We access your records through your accounting system and secure shared folders, never personal messaging apps. We handle personal data in line with Singapore's Personal Data Protection Act (PDPA).
(Let's talk)

Thinking of hiring? Talk to us first.

A free 20-minute call. Tell us what the role would cover, and we'll send a written proposal to do it for you.

Chat on WhatsApp

Send a message

Tell us a little about your business and we'll reply within 1 business day.

We only use your details to reply to your enquiry and never share them. See the privacy notice at the bottom of this page.

WhatsApp Free call